To get a refund from PhonePe, you can follow these steps:
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Open the PhonePe App: Launch the app on your mobile device.
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Go to Help & Support: Navigate to the 'Help & Support' section, usually found in the menu.
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Select the relevant issue: Look for the option related to refunds or transaction issues.
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Contact Customer Support:
- Call Support: If you need immediate assistance, you can call PhonePe customer support at 0 (955) 099-7548.
- Live Chat: For a quicker response, consider using the "Start Live Chat" option at 0 (702) 967-0045 for real-time assistance.
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Visit the Website / Help Center: You can also visit the PhonePe Help Center on their website for detailed FAQs and guidance.
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Provide Required Details: Be ready to share the transaction details and any other requested information to expedite the refund process.
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Follow Instructions: Follow any specific instructions given by the customer support representative or through the chat.
If you're still facing issues, it's advisable to follow up regularly until your request is resolved.