Read lots and see what you think:
http://www.bing.com/search?q=interpersonal+conflict+resolution&form=EDGNTC&qs=AS&cvid=5ba55c50ce7e42f4ab3ccf9b5ecd8ad5&pq=interpersonal%20conflict%20resolution
evaluate how each of the following attitudes and behaviour will be ineffective when dealing with interpersonal conflict
1. passive/introvert
2. aggressive/bully
3. assertive/extrovert
1 answer