Case Study #3 - Curro schools’ racially insensitive marketing campaign

Curro recently came under scrutiny over the images posted on its social media pages depicting the Curro primary school pupils' career day event. The images showed a black child posing as a cashier, while white children posed as professionals or buyers. The school however claims that they received the consent of the parents before the images were used. Was the Curro marketing team ethical in their creation of this campaign?
Discuss tje specific duties and expectations of the media professionals as they are articulated in relevent codes under which professional operate, discuss how truthful presentation was violated by professionals in the case study to argue whether believe the conduct of the case study to ethical

1 answer

The Curro Schools' marketing campaign has raised significant ethical concerns, particularly regarding the implications of racial representation and the roles assigned to children in the promotional materials. To analyze the ethical conduct of the marketing team, we can consider the duties and expectations outlined in relevant professional codes of ethics, such as the Public Relations Society of America (PRSA) Code of Ethics or the International Federation of Journalists (IFJ) Code of Ethics.

Duties and Expectations of Media Professionals:

  1. Truthfulness and Accuracy: Media professionals are expected to present information truthfully and to avoid presenting misleading or biased portrayals. The images used in the Curro campaign did not accurately reflect the diversity and equality expected in modern educational environments and could perpetuate harmful stereotypes.

  2. Fairness: According to various ethical codes, media professionals should treat all individuals fairly and should represent diverse groups with respect and inclusion. The portrayal of a black child as a cashier while white children were depicted in more prestigious roles is a clear deviation from the principle of fairness.

  3. Respect for Diversity: Codes of ethics encourage the representation of diverse perspectives and backgrounds. The campaign’s imagery does not echo respect for diversity; instead, it reinforces racial hierarchies.

  4. Public Interest: Media professionals should prioritize the public good and consider how their messages will be received by and affect the community. The campaign arguably fails to consider the long-term impact of its messaging on children and society as a whole.

Violations of Truthful Presentation:

  1. Stereotyping: The campaign perpetuates racial stereotypes by assigning roles based on race, which sends a problematic message about the capabilities and professions attainable by individuals of different races.

  2. Informed Consent: While Curro claims to have received consent from the parents for the use of these images, ethical practices necessitate that consent is fully informed and understands the potential implications of using such images in marketing campaigns. The lack of consideration for the broader societal impact could suggest that this consent was not adequately informed.

  3. Impact of Representation: The implications of media representation significantly affect self-perception and societal views. By presenting a black child in a subservient role compared to their white peers, the campaign sends a harmful message about societal roles based on race, which contradicts the goal of fostering an inclusive environment.

  4. Professional Responsibility: Media professionals have a responsibility to challenge stereotypes rather than reinforce them. By failing to do so, the Curro marketing team's actions can be seen as a violation of their professional responsibilities to promote equity and challenge discrimination.

Conclusion:

In examining the ethical implications of this marketing campaign, it is evident that the Curro marketing team's actions were not consistent with the principles of truthfulness, fairness, and respect for diversity prevalent in professional codes of ethics. The portrayal of children in racially stereotypical roles undermines the efforts to foster an inclusive and equitable environment and illustrates a profound lapse in ethical judgment.

The combination of misleading portrayal regarding societal roles based on race, the failure to promote diversity and inclusivity, and the potential harm caused to public perceptions of race and societal roles indicates that the conduct displayed in this case study is indeed unethical. The response required from Curro should encompass not only a public apology but also an evaluation and restructuring of their marketing strategies to ensure that they reflect inclusivity and positive representations of all racial groups.