[9/21, 14:44] Lebogang❤️🫂: Case Study #3 - Curro schools’ racially insensitive marketing campaign

Curro recently came under scrutiny over the images posted on its social media pages depicting the Curro primary school pupils' career day event. The images showed a black child posing as a cashier, while white children posed as professionals or buyers. The school however claims that they received the consent of the parents before the images were used. Was the Curro marketing team ethical in their creation of this campaign?
[9/21, 14:52] Lebogang❤️🫂: Normative Variables
In this section you will analyse the conduct of the media professionals in your case
study and evaluate it in terms of the normative ethics of the appropriate field (e.g., Press
Code for print journalist, etc.). Here you will discuss the specific duties and
expectations of the media professional(s) as they are articulated in the relevant codes
under which the professional(s) operate(s). In this section, you must refer to 3 policies
and/or codes that were violated and/or upheld by the professionals in the case study to
argue whether you believe the conduct of the case study to be (un)ethical.

1 answer

Normative Variables: Ethical Evaluation of Curro Schools’ Marketing Campaign

The recent controversy surrounding Curro schools’ marketing campaign raises significant ethical questions regarding the representation of race and the responsibilities of media professionals in their marketing strategies. To evaluate the conduct of the Curro marketing team, we will analyze their actions against three key normative frameworks: the South African Press Code, the Advertising Standards Authority of South Africa (ASA) Code of Advertising Practice, and the Values and Ethics Charter of the Association for Communication and Media Studies (ACMS).

1. South African Press Code

This code emphasizes the necessity for fairness, accuracy, and equality in media messaging while prohibiting discrimination based on race, gender, or any social factor. The marketing campaign in question clearly departs from these guidelines by presenting a racially insensitive juxtaposition of the children’s roles. While the intention may not have been malicious, depicting a black child solely in a subordinate role (as a cashier) starkly contrasts with the aspirational careers assumed by the white children, fundamentally perpetuating harmful stereotypes. Thus, the marketing team violated the ethical principles of the Press Code by promoting racial inequality and failing to fairly represent diversity within the educational context.

2. Advertising Standards Authority of South Africa (ASA) Code of Advertising Practice

The ASA Code mandates that advertisements must not contain any content that is likely to cause harm or offense or perpetuate negative stereotypes. By using images that could be interpreted as reinforcing the idea that black individuals occupy low-status jobs while white individuals occupy prestigious roles, the Curro marketing team allows for the perpetuation of systemic racism and contributes to societal divisions. The campaign fails to uphold the ethical obligation to reject prejudice and foster positive portrayals of all racial groups, thus violating this code.

3. Values and Ethics Charter of the Association for Communication and Media Studies (ACMS)

The ACMS charter emphasizes the promotion of social justice, equity, and community engagement within communication practices. The campaign's failure to promote inclusivity and equity undermines the tenets of this charter. Instead of celebrating the diversity inherent in their student body, the marketing efforts contributed to a narrative that could ostracize the black community within the educational sphere. This not only reflects poor stewardship of social responsibility but also a disregard for the broader values of integration and equality upheld by this professional organization.

Conclusion

Based on the analysis of the Curro marketing team’s actions through the lens of these normative variables, it is clear that their conduct was unethical. By failing to consider the implications of their marketing choices, they not only perpetuated harmful racial stereotypes but also missed an opportunity to foster an inclusive environment that resonates with their commitment to education for all students. It is imperative for educational institutions and their marketing teams to engage in more sensitive and equitable representations that promote understanding, inclusivity, and the recognition of the diverse roles that individuals of all races play in society. Moving forward, a thorough reassessment of marketing strategies with a focus on ethical standards is essential to avoid similar controversies in the future.