Assume that a new employee is taking over your job because you have been promoted. Identify a specific problem in the job that could cause difficulty for the new employee. Assume that you will need to write instructions for the employee to help him or her avoid or cope with the problem.

Question

can someone help me on example problems i could write about?
thank you!

Answer 1

a difficult customer or coworker (you'll need to be more specific)
shortage of staff when someone is on vacation

Answer 2

I understand your confusion. It would help to know what kind of a job it is. Suppose you were a janitor and part of the job is to wax the hallway floors (polish them). Getting into the corners with a buffing machine is difficult. How do you do it? I don't know. Think of some job that you are somewhat familiar with and think about a problem that might be faced. How does a restaurant wait-person tell a customer that a menu item is not available today without making the customer angry? Who do you call when the photocopier jams or runs out of toner? This assignment assumes you know something about a job, and as a student, you don't have much experience with the intricacies of a job. I don't know how to advise you. Make something up, I guess.