As Jerry's manager walks by, he is pleased to hear Jerry asking a prospective customer, "Tell me about your daily eating habits," and "What are your future goals when it comes to your nutrition?" Why is Jerry's boss pleased with the questions Jerry is asking

Question

A. They are rhetorical questions so that Jerry can do all the talking
B. They are humorous questions to get the customer laughing
C. They are one-word answer questions so the customer can get in and out quickly
D. They are open-ended questions used to effectively get the customer talking

Answer 1

D. They are open-ended questions used to effectively get the customer talking.

Jerry's manager is pleased because open-ended questions encourage dialogue and help build rapport with the customer, allowing Jerry to gather valuable information about their needs and preferences.