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The correct answer is: They are open-ended questions used to effectively get the customer talking.
Jerry's boss is pleased with the questions because they are open-ended, which means they require more than a simple "yes" or "no" answer. These types of questions engage the customer in a conversation, allowing them to provide detailed information about their eating habits and future goals related to nutrition. This helps Jerry better understand the customer's needs and allows him to provide a more personalized and effective service.