Question
Customer service is an example of _____________.
a. price competition.
b. non-price competition.
c. a monetary incentive.
d. a non-monetary incentive
B
a. price competition.
b. non-price competition.
c. a monetary incentive.
d. a non-monetary incentive
B
Answers
Ms. Sue
I disagree.
Ms. Sue
Yes, it's d.
Anonymous
I'm still kind of skeptical about d because my lesson says that "non-price competition includes things such as cleanliness, service, advertising, and availability of choices."
Ms. Sue
I was seeing customer service as a way of keeping the customers you have and encouraging more customers.
But if your book emphasized competition, then you may be right.
But if your book emphasized competition, then you may be right.