Question

Denise took a total of 80 calls on her shift at work today. Of those 80 calls, 55% were resolved, 15% escalated to a supervisor, and 10% required that a technician be sent out to the customer's house. What is the total number of calls that Denise resolved on her shift today?

A. 12

B. 20

C. 44

D. 55

Answer 1

55% of 80 = 44

Answer 2

Tyson handled 150 service calls on his shift yesterday. Of those, 20% resulted in a successful up sell of additional services. If Tyson makes a $6 commission on top of his regular salary for each successful up sell that he makes, how much commission did he make yesterday?

Answer 3

150 x .20 = 30
30 x $6 = $ 180

Answer 4

Denise took a total of 80 calls on her shift at work today. Of those 80 calls, 55% were resolved, 15% escalated to a supervisor, and 10% required that a technician be sent out to the customer's house. What is the total number of calls that Denise resolved on her shift today?

Answer 5

80