The most appropriate action when an email to a client causes a delay is:
Apologise and reschedule the meeting.
This response acknowledges the issue, takes responsibility, and actively seeks to move forward by arranging a new time.
Question 26
What is an appropriate action when an email to a client causes a delay?
Apologise and wait for the client to reschedule at their convenience.
Offer to take on extra work.
Apologise and reschedule the meeting.
Offer the client a discount depending on how big the delay is.
1 answer