As a medical assistant, it's important to treat all patients with care, even if they make you feel uncomfortable, like pediatric or geriatric patients. It's natural to feel nervous around certain age groups, but handling these situations professionally is key.
One way to manage this discomfort is to prepare yourself by learning more about the specific needs of pediatric and geriatric patients. Understanding their common concerns and how to communicate with them can boost your confidence. For example, when working with younger patients, using simple language and playful approaches can make the experience more enjoyable for both you and the child. With elderly patients, being patient and respectful, and taking the time to listen can create a comfortable environment.
It's possible that patients or their family members might sense if you are not relaxed. Children can pick up on body language, and if you're tense, they may feel scared. Likewise, elderly patients may notice if you're not fully engaged. To ease this situation, you could take a deep breath before entering the room to calm your nerves. Smiling and making eye contact can also help create a friendly atmosphere.
Additionally, explaining what you will do in a friendly manner can help both you and the patient feel more at ease. Use a gentle tone and be gentle in your actions. If you're unsure about something, asking for help or advice from a more experienced colleague can also make you feel supported.
Ultimately, remember that being a medical assistant means being there for patients when they need it most, and showing them kindness can make a big difference.