A serious issue for online retailers is that nearly two-thirds of online shoppers Blank______.

Multiple choice question.

return merchandise after the allotted time allowed for returns

place items in their shopping cart but then leave the site without purchasing

will only use the Internet for purchases when free shipping is included

have returned to in-store purchasing exclusively because of poor service

1 answer

The correct answer is:

place items in their shopping cart but then leave the site without purchasing.