Charlotte complains that a higher percentage of turnover is occurring in branches that were with First American before the merger, because employees in First American branches previously had much less oversight from others further up the hierarchy. Charlotte’s statement suggests that, prior to the merger, First American Bank had a _________Blank organizational structure compared to National Bank.

Question

Multiple Choice
taller
more formalized
less team-based
less centralized
more mechanistic

Answer 1

Charlotte’s statement suggests that, prior to the merger, First American Bank had a less centralized organizational structure compared to National Bank.

A less centralized structure implies that decision-making authority was distributed more widely, allowing for less oversight from higher levels of management. This aligns with her observation of higher turnover in branches that were with First American, where employees may have experienced greater autonomy before the merger.