The two benefits associated with reverse logistics from the options provided are:
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Improved customer service: Reverse logistics can enhance customer satisfaction by managing returns efficiently and ensuring that customers have a positive experience with the product lifecycle.
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Reduced waste in landfills: Reverse logistics focuses on returning products for recycling, refurbishing, or proper disposal, which helps reduce waste and promotes environmental sustainability.
While "lowered operating costs for companies" can also be a benefit, it is more indirect and may vary by operation, and "improved cooperation of channel intermediaries" is not typically seen as a primary benefit of reverse logistics. Therefore, the most direct benefits are improved customer service and reduced waste in landfills.