Multiple Select Question

Question

Select all that apply

In the context of a supply chain, customer service is the ability of logistics management to satisfy users based on what three factors?
Multiple select question.

profit

time

dependability

expenses

convenience

Answer 1

In the context of a supply chain, customer service is the ability of logistics management to satisfy users based on the following three factors:

• Time
• Dependability
• Convenience

These factors are crucial in ensuring that customers receive their products in a timely manner, reliably, and in a manner that is convenient for them. Profit and expenses are more related to the financial aspects of the supply chain rather than direct customer service factors.