Sales Volume Quotas
Sales volume quotas are targets set for sales teams, focusing on specific amounts of products sold in a given time frame, such as three months, six months, or a year. These quotas can be expressed in different ways: monetary value, the number of units sold, or a points system. Monetary quotas work well when prices are similar and stable. Unit volume quotas are better for items with changing prices or high costs, as they help avoid inflation issues. A points system gives sales managers flexibility by assigning different point values for products, encouraging sales of higher-value items by allocating more points to them.
Profit-Based Quotas
Profit-based quotas focus on profit rather than sales volume. These quotas consider gross margin or contribution margin profits, rather than net profits. The goal is to shift salespeople's attention from just selling more to also earning more profit. Quotas can be set for individual salespeople, districts, regions, or specific products. However, challenges arise since salespeople don't control production costs or set prices, which affects gross margins. Net profit quotas can lead to issues, like reducing sales expenses too much, which may hurt customer relationships and, eventually, sales.
Activity Quotas
Many sales departments allow salespeople to manage their own daily routines, but managers must ensure that important sales activities are being completed. Before setting activity quotas, managers should identify key tasks, such as making sales calls, prospecting, promoting products, demonstrating items, and merchandising. Each task should have a specific frequency requirement. Activity quotas benefit both managers and salespeople: they help salespeople organize their schedules and manage their time better while assisting managers in designing compensation plans that reward both sales and essential activities like prospecting and service calls.