A horizontal organization removes management layers and specialized departments. A small team of executives handles support functions like planning, finance, and HR. Other employees work in self-managed, cross-functional teams focused on key tasks like sales, customer service, and product development. This structure helps both small and large companies be more efficient and respond better to customer needs.
A horizontal organisation eliminates management levels and specialised departmental
functions. A small group of executives oversees the support functions such as
strategic planning, finance and human resources. The other employees within the
organisation work within self-managed, cross-functional teams that perform core
processes such as sales, customer relations and product development. Horizontal
organisation is used by small and large businesses that strive for efficiency and
greater customer responsiveness
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