Multiple Choice Question

The lead singer of a band reportedly has a bit of a cold, and you don't think her performance is quite as good as it was the first time you saw the band play. Of the four I's, this would best be described as an example of Blank______.
Multiple choice question.

intangibility

inventory

inseparability

inconsistency

1 answer

The correct answer is inconsistency. This term refers to the variability in performance and quality, which can be influenced by factors such as a performer being unwell.