Question

What are the four basic problem-solving steps a consumer may go through to satisfy a need? (Check all that apply.)
Multiple select question.

Information search

Identify alternatives

Deny accessibility

Set criteria

Accept replacements

Evaluate alternatives

Answer 1

No, the correct answer are:
Information search

Identify alternatives

Set criteria

Evaluate alternatives

Answer 2

The four basic problem-solving steps a consumer may go through to satisfy a need include:

1. **Information search**
2. **Identify alternatives**
3. **Evaluate alternatives**
4. **Set criteria**

"Deny accessibility" and "Accept replacements" are not considered standard steps in the problem-solving process for consumers.