What are the four basic problem-solving steps a consumer may go through to satisfy a need? (Check all that apply.)

Multiple select question.

Information search

Identify alternatives

Deny accessibility

Set criteria

Accept replacements

Evaluate alternatives

2 answers

The four basic problem-solving steps a consumer may go through to satisfy a need include:

  1. Information search
  2. Identify alternatives
  3. Evaluate alternatives
  4. Set criteria

"Deny accessibility" and "Accept replacements" are not considered standard steps in the problem-solving process for consumers.

No, the correct answer are:
Information search

Identify alternatives

Set criteria

Evaluate alternatives