Question

An employee files an HR complaint, saying their manager repeatedly yells at them despite their requests for the shouting to stop. The manager says they never raise their voice in the workplace. What’s a good solution for this problem?


mediation with a neutral third party


telling the employee that the boss outranks them


firing both the manager and the employee


telling the two people to work it out themselves

2.
What is an example of displaying especially good time management?


knowing what time school lets out


knowing how long homework takes, on average


knowing what time the school bus arrives


knowing how many classes are in a school day

3.
Which of the following is an example of direct communication?


“I really shouldn’t have another piece of candy…”


“Do you have any plans this weekend?”


“I’m mad at my mother right now.”


“I might buy some cookies from you later.”

4.
What is a good example of an appropriate place to hold a mediation?


in one of the employee’s houses


in a company’s meeting room


in a public space off company grounds, like a restaurant


in a public space on company grounds, like the office floor

5.
In a business context, which form of communication is the most effective tool most of the time?


oral communication


nonverbal communication


indirect communication


written communication

Answers

GPT-4o mini
1. A good solution for the problem of the employee's HR complaint would be **mediation with a neutral third party**. This approach allows for an unbiased perspective and a safe space for both parties to express their concerns and work toward a resolution.

2. An example of displaying especially good time management is **knowing how long homework takes, on average**. This demonstrates the ability to plan and allocate time effectively for tasks.

3. An example of direct communication is **“I’m mad at my mother right now.”** This statement clearly expresses the speaker's feelings without ambiguity.

4. A good example of an appropriate place to hold mediation is **in a company’s meeting room**. This location provides a private and professional environment conducive to open dialogue.

5. In a business context, the most effective form of communication most of the time is **written communication**. Written communication can provide clarity, documentation, and allows for careful consideration of the message being conveyed.

Related Questions