Question

You should always work to satisfy the customer even when you think they are wrong true or false

Answer 1

True. In customer service, it's important to prioritize customer satisfaction, even if you believe the customer is wrong. Effective communication, empathy, and understanding can help address their concerns, and finding a resolution that meets their needs can lead to a more positive experience. Ultimately, a satisfied customer is more likely to remain loyal and recommend your service or product to others.