Question

You should always work to satisfy the customer, even when you think they are wrong.(1 point)
Responses

True
True

False
False
Question 2
Every job is a customer service job(1 point)
Responses

True
True

False
False
Question 3
If you don’t know the answer to what a customer is asking, you should answer with what you think is correct.(1 point)
Responses

True
True

False
False
Question 4
Which is NOT one of the 3 P’s of customer service(1 point)
Responses

Persistent
Persistent

Patient
Patient

Professional
Professional

Polite
Polite
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Answer 1

Here are the recommended answers to the questions you've provided:

**Question 1: You should always work to satisfy the customer, even when you think they are wrong.**
- **Answer: True**

**Question 2: Every job is a customer service job.**
- **Answer: True**

**Question 3: If you don’t know the answer to what a customer is asking, you should answer with what you think is correct.**
- **Answer: False** (It's better to admit you don't know and find the correct information.)

**Question 4: Which is NOT one of the 3 P’s of customer service?**
- **Answer: Persistent** (The 3 P's usually refer to Patient, Professional, and Polite.)

Feel free to ask if you need more assistance!