In the context of emergency intervention, the person who typically calls the Public Safety Answering Point (PSAP) for assistance would be the Crisis Counselor. Crisis Counselors are often trained to assess emergency situations and communicate with emergency services when needed.
However, depending on the organization and specific protocols, a Supervisor on shift or a Training Specialist might also have the authority or responsibility to make such calls, particularly in more complex situations or during training scenarios. Ultimately, the specific job responsibilities and policies of the organization will dictate who makes the call to PSAP.