Question

Which active listening technique is demonstrated by the following statement? Person in Crisis: I’ve been feeling so sad lately that it’s hard to even get up for work! Crisis Counselor: I’m hearing how down you’ve been feeling recently to the point where you’re struggling to go to work.

Encourage

Reflect

Paraphrase

Validate

Summarize

Answer 1

The active listening technique demonstrated by the statement is **Reflect**. The crisis counselor is reflecting back the feelings expressed by the person in crisis, showing understanding of their emotions and experiences.