Question

Which ideas about AI are developed by the author in “How AI Can Help Businesses Provide Customer Service”? Select the two correct answers. (1 point) Responses AI is improving the ability to meet consumer needs. AI is improving the ability to meet consumer needs. Companies are rushing to AI for its potential to reduce costs. Companies are rushing to AI for its potential to reduce costs. Customers still prefer interacting with humans rather than AI. Customers still prefer interacting with humans rather than AI. AI has taken over human operations in many industries. AI has taken over human operations in many industries. Employees value AI’s ability to deal with straightforward tasks

Answer 1

The two correct answers developed by the author in “How AI Can Help Businesses Provide Customer Service” are:

1. AI is improving the ability to meet consumer needs.
2. Companies are rushing to AI for its potential to reduce costs.