Question

Which ideas about AI are developed by the author in “How AI Can Help Businesses Provide Customer Service”? Select the two correct answers.%0D%0A%0D%0A(1 point)%0D%0AResponses%0D%0A%0D%0ACompanies are rushing to AI for its potential to reduce costs.%0D%0ACompanies are rushing to AI for its potential to reduce costs.%0D%0A%0D%0AEmployees value AI’s ability to deal with straightforward tasks.%0D%0AEmployees value AI’s ability to deal with straightforward tasks.%0D%0A%0D%0ACustomers still prefer interacting with humans rather than AI.%0D%0ACustomers still prefer interacting with humans rather than AI.%0D%0A%0D%0AAI has taken over human operations in many industries.%0D%0AAI has taken over human operations in many industries.%0D%0A%0D%0AAI is improving the ability to meet consumer needs.

Answer 1

The two correct answers based on the ideas developed in “How AI Can Help Businesses Provide Customer Service” are:

1. **Companies are rushing to AI for its potential to reduce costs.**
2. **AI is improving the ability to meet consumer needs.**