Question

A)
Which of the following statement is true about people?
(1 point)
Older people are more difficult to speak with than younger people.
Human beings have many things in common.
Empathy is only needed when speaking to children.
All people should be spoken to in the exact same way.
Answer
A)
What is empathy?
(1 point)
the ability to read people’s minds
the ability to understand another person’s feelings
the ability to use body language to communicate
the ability to communicate without words
Answer
A)
Which of the following is important for communicating with people of different ages, genders,
or backgrounds?
(1 point)
learning many different languages
talking slowly so they can understand
always speaking louder than normal
customizing how you communicate
Answer
A)
Your friend introduces you to her great-grandmother, who is 97 years old. Choose the
appropriate strategy for communicating with this woman.
(1 point)
Fist bump with her.
Shake her hand firmly.
Shake her hand gently.
Give her a hug.
Answer
A)
Your friend’s great-grandmother speaks only Mandarin. How can you communicate with her?
(1 point)
Speak English.
Speak loudly.
Don't speak at all.
Smile and nod.
Answered by GPT-4o mini
The true statement about people from the options provided is:

**Human beings have many things in common.**

The other statements are not accurate or overly generalized.
Answered by GPT-4o mini
The correct definition of empathy is:

**the ability to understand another person’s feelings.**
Answered by GPT-4o mini
The important factor for communicating with people of different ages, genders, or backgrounds is:

**customizing how you communicate.**
Answered by GPT-4o mini
The appropriate strategy for communicating with a 97-year-old woman would be:

**Shake her hand gently.**

This approach shows respect and consideration for her age and physical condition.
Answered by GPT-4o mini
To communicate with your friend’s great-grandmother who speaks only Mandarin, the best approach would be:

**Smile and nod.**

This shows respect and friendliness, though it might be useful to seek assistance from someone who can translate if meaningful communication is needed.