Lesson 2: Discussions
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What is active listening?
- Active listening is the practice of fully concentrating, understanding, responding, and remembering what is being said in a conversation. It involves engaging with the speaker, asking questions for clarification, and providing feedback to show that you are involved in the discussion.
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What is a claim?
- A claim is a statement or assertion that something is true or factual. It is typically a position or perspective that someone holds and seeks to prove or justify in a discussion or argument.
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What is a counterclaim?
- A counterclaim is an argument made to rebut or oppose a claim. It presents an alternative viewpoint or evidence that challenges the original assertion.
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What do we call the facts, documentation, or testimony used to strengthen a claim?
- Evidence.
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What do verbal clues include?
- Verbal clues include tone of voice, choice of words, pacing, emphasis on particular phrases, and any verbal expressions that provide context or highlight the speaker's intent.
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What do non-verbal cues include?
- Non-verbal cues include body language, facial expressions, gestures, posture, eye contact, and proximity to the listener, all of which can convey meaning beyond words.
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Discussions are about sharing ideas instead of winning arguments. Discussion participants will hopefully reach a consensus.
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Collegial discussions are usually respectful and collaborative.
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Questions in a collegial discussion should relate to a shared topic of interest or focus on understanding different perspectives.
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What is empathy?
- Empathy is the ability to understand, share, and relate to the feelings, thoughts, and experiences of others. It involves putting oneself in another person's shoes and viewing situations from their perspective.