When someone weighs their response to a health issue that they are confronting, knowing that they need to go to one healthcare facility or another for treatment, or, one physician or another for care...........what impact does reputation and word of mouth have on the direction they may take?

Answer 1

Most people feel more comfortable having someone they know recommend a certain doctor or facility.

Sra

Answer 2

The opinion of family or friends about health care facilities or providers are very potent, especially if there is a strong consensus.

I hope this helps a little more.