Today's society looks very different than the one experienced by our parents and grandparents. Technological and computing innovations continue to open new possibilities while potentially changing familiar ways of doing things. In this lesson, we'll explore some of the impacts that computing technology has on the way we live, work, and play.
Thinking about Innovations
By combining increasingly powerful computer hardware, software, and easier online access, we can achieve things that are almost magical. Some computing innovations are developed by people that sense a better or more efficient way to do things. For example, our modern cellular network allows us to call emergency services while away from home, so we no longer have to find a house and knock on a door for help.
Other innovations result from the creative exploration of a hobby or passion. Mathematicians and artists can now use computers and programming skills to create mesmerizing fractal artwork. These images are generated by algorithms that run mathematical formulas to iteratively build areas with increasing details.
Fractal artwork Many of the things that you do every day are shaped by technology. You are likely to do those things differently than someone would have 10 or 20 years ago. Consider how you might drive to a new place you've never been to before. How would you get there?
Our parents used folding, paper maps to plan a route. With the introduction of GPS systems, new products were created to give you turn-by-turn instructions. As technology improved, GPS mapping technology became part of your smartphone and even the car itself, removing the need to purchase a separate GPS unit.
Folding, paper maps are rarely used anymore; it's easier to pull up a map online and search for your destination. You can even receive live traffic updates, scan for restaurants and gas stations along your route, and receive estimated driving times. Paper maps won't do any of these things for you!
Planned and Unplanned Impacts
Consider these other areas of your life that have changed recently or may change in the near future. Most innovations have some obvious benefit - that is the reason the technology was developed in the first place! However, new technology may have other impacts as well, either in the short-term or the long-term. Some of these unplanned effects may be good, while others could be harmful.
Innovative Changes
Car driving
Self-driving cars are being developed that might one day replace most or all human drivers.
Possible long-term result: Will your children need to learn to drive? Will they even own a vehicle, or will self-driving taxis take them everywhere they need to go, on demand? What other long-term effects do you predict?
Movie watching
We used to watch movies in movie theaters. The development of large, flat-screen TVs meant that people increasingly choose to create their own home theaters. Movies used to be delivered to your home on tapes rented at stores like Blockbuster. Tapes were replaced by DVDs, and then mail-order services like Netflix began replacing your local rental store. Eventually, improvements in Internet services meant that many movies are now streamed on-demand into homes.
Possible long-term result: Will traditional movie theaters and the shared experience of watching a movie with a large group disappear? What other long-term effects do you predict?
TV delivery
Television shows used to be delivered over-the-air by a handful of large broadcast companies like ABC, CBS, and NBC. As cable television services became widespread, many other channels arose to fill programming needs, and all of those shows were delivered over cables to your home. Satellite TV services began to challenge cable, also delivering a wide variety of programming options over the air. Most recently, a new generation of "cord cutters" don't pay for traditional cable or satellite TV service at all! They simply stream TV shows and movies on-demand from Netflix, Amazon Prime, YouTube TV, and similar online retailers.
Possible long-term result: Everyone can watch what they want, but as a society, we have fewer shared experiences. What other long-term effects do you predict?
Telephone service
Every house used to have a "landline" phone which was directly wired into the phone system by phone cables. Cellular phone service is now so widespread and reliable that some families have chosen to simply disconnect their landline phones and rely entirely on cellular service and smartphones for all communication needs.
Possible long-term result: Traditional landline phone services may become too expensive to offer to a smaller customer base. What other long-term effects do you predict?
Newspapers
News and information used to be distributed mostly by printed newspapers, and news organizations were supported by subscription fees. Those newspapers face increasingly tough competition from online news sites that can deliver rapidly changing updates with full-color images and videos for free to consumers.
Possible long-term result: Printed newspapers and magazines may disappear in favor of online replacements. Not everyone has equal access to online information. What other long-term effects do you predict?
Books
Printed books have been around for a very long time, but some consumers are increasingly turning to electronic readers such as Amazon's Kindle device. These e-readers allow you to instantly download and read any text with less cost and more convenience than purchasing a printed book. However, printed books still have some advantages such as the ability to deliver full-color illustrations and unusual formats.
Possible long-term result: If e-reader capabilities improve over time, they could replace printed books entirely. Your e-reader service provider knows exactly what you are reading. What other long-term effects do you predict?
Shopping
Most shopping used to be done at local brick-and-mortar stores. As the Internet grew and websites increased in capability, many traditional local stores began facing very tough competition from online retailers. Some consumers prefer to simply order products online, without leaving home and are content to wait a few days for arrival. Others are still more comfortable looking at the product in a local store and taking it home right away. Online retailers continue to try and improve delivery times and the online shopping experience to continue taking market share away from local stores.
Possible long-term result: It may become increasingly difficult to operate traditional retail stores. Not all customers have equal access to online shopping opportunities. What other long-term effects do you predict?
In what other areas of your life have you experienced change due to new computing technology? Have you seen any surprise effects (good or bad) from using a new innovation? What do you predict will be a long-term result as society continues to use this technology?
Unexpected Applications
Sample QR CodeWhile new technology may serve the expected purposes very well, sometimes we see an unexpected benefit. New creations are not always used just as the inventor expected. Have you ever seen a "QR" code as part of an advertisement or flier? Most people can now scan these QR codes with a smartphone camera and be taken directly to a website.
QR codes were actually invented in 1994 by a Japanese automobile company, Denso Wave, to help them track automobile parts in their factories. However, as phones gained cameras and the ability to reach online websites, QR cod
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Another example of unexpected application of technology is social media. Platforms like Facebook, Twitter, and Instagram were originally created for social networking and connecting with friends and family. However, these platforms have also been used for political activism, spreading news and information quickly, and even launching successful businesses.
As technology continues to evolve, we can expect to see more unexpected applications in various areas of our lives. It is important to keep an open mind and be adaptable to change as new innovations emerge.
Consider these other technologies that have arisen over the past few decades. Each had an original purpose, but the innovations were eventually used in other areas with beneficial or harmful effects.
Innovation Unplanned Impact
World Wide Web The WWW was created by scientists who wanted an easy way to share technical information. Now, the web is used by many more people who use online services as part of their daily lives.
Targeted Advertising Online companies seek to understand your likes, dislikes, and personal details so they can deliver more personalized advertising to you. However, this knowledge also allows them to discriminate against you for belonging to a group or holding a viewpoint, and your data can be sold to other companies for other uses.
Machine Learning and Data Mining Computer algorithms or AI routines can assist humans with repetitive chores or help create breakthroughs in many fields like medicine, business, or science. These algorithms often operate against very large data sets to help produce information. However, the data used by those algorithms or the insights they generate might also be used for other purposes that are not expected.
Of course, when a computing application spreads beyond the expected scope or gains many new users, there may be some surprise impacts. Imagine that there is a shortage of toilet paper at your local grocery stores. You decide to write an app that lets customers upload and share data when they find toilet paper in stock at specific stores. Your app works great when it's only used by a few hundred people. Those people can visit stores where toilet paper is available and buy some to take home. However, as word of your application spreads, thousands of new users begin monitoring the updates and rushing to stores to buy all available stock. As a result, no toilet paper is available anywhere in your town. This is a pretty catastrophic result from a well-intentioned service!
Can you give your own unique example of an innovation that had an unexpected effect or use? Has that technology been applied in creative ways to solve new problems, or has it unexpectedly created new problems?
Harmful Effects
Most computing innovations are created by people who want to make a positive impact, and they are often successful. Certainly, many aspects of our daily lives are easier, and we have more choices for working, playing, and communicating than ever before. However, new technology can be disruptive or harmful, removing old traditions or shared experiences. The use (or misuse) of innovations can even violate ethical principles or laws around computing.
Is it a good thing that traditional movie theaters may disappear in favor of in-home streaming? Depending on your viewpoint, the answer may be "yes" or "no"! It is cheaper and easier to watch a movie at home, and that may be the most important consideration for some people. However, others enjoy getting together as a group, eating popcorn, and watching new releases on a big screen with surround sound. In-home streaming may remove that live-theater option if the theaters are no longer able to stay in business.
Consider the amount of information that online services build about your personal life. If you use an e-reader, then the e-reader company knows what books you read. GPS mapping services know where you go, how much time you spend at different locations, and when you are away from home. Your streaming movie services know what movies you have watched. Your online shopping services know what products you buy. Your social media services know who your friends are and what kind of news articles you like to read. Are you concerned with sharing this private information with big companies that want to make a profit?
Clearly, some people may view an innovation as helpful, while others believe the change to be harmful. One person might even recognize both helpful and harmful effects from the same innovation! Can you give your own unique example of a computing technology that has impacted society in harmful and/or helpful ways?
Technology Impacts Jobs and Careers
As computers and technology improve, some jobs that used to be filled by humans are eliminated by software or automation that can do the jobs more cheaply and efficiently. Jobs that deal mostly with information, for example, are certainly subject to automation by software that can understand and process that information just like a human. Think about tax preparation or stock trading jobs. Software can certainly automate or eliminate human input from many of those functions. The software might simply enable a human CPA or stock trader to do their job more effectively, or it might replace that human entirely!
Chat-bot illustrationSimilarly, jobs that used to require human interaction can now be done to some degree by software. If you need to chat with a customer service representative online or on the phone, your questions might be answered first by an automated "chat-bot" that knows how to respond to most problems. Your conversation might be handed off to a human if the subject is too complex or unusual for the chat-bot to handle.
There are many jobs that involve moving things in the real world, such as manufacturing assembly lines, driving vehicles, piloting planes, cleaning, cooking, waiting tables, taking orders, and delivering goods to your door. Can you imagine how technology might assist or replace humans in each case? Self-driving cars, planes, and drones might take over much of the driving and piloting work from humans. Similarly, an automated restaurant may rely on robots and automated systems to do order-taking, cooking, and food delivery. In all cases, humans may still need to be present to ensure things go smoothly, but their job functions could change from hands-on driver, cook, or waiter. Instead, humans would be responsible for maintaining the automated systems and dealing with exceptions those systems might not handle, like an angry customer or a spilled drink.
It is possible that most jobs eliminated by software and robots will be largely low-skilled, boring, or dangerous jobs that humans don't really want to do anyhow. That will free up humans to fill high-skilled, creative, or unpredictable jobs where our ability to learn and adapt is critical. However, we have seen that as old categories of jobs are eliminated, it can be difficult for those humans to find new work in new industries. So, as you consider your own career choices, it may be smart to look ahead and wonder if the need for your skills might eventually be replaced by some combination of automated systems.
Can you give an example of one career today that could be impacted by future technical innovations? What kind of technology do you predict will change that career? Would that career be made easier, harder, or eliminated altogether?
Computing Impact on Personal and Group Relationships
Computing technology continues to have a significant impact on many areas of our life. Some of that impact is good, while other effects are not as positive. On a personal level, how have your relationships changed? We used to talk with each other face-to-face or on the phone, but now we can email, text, or chat online without ever seeing or speaking to the other person. This instant online communication allows us to readily reach anyone around the world, which is great. However, a large percentage of human communication is non-verbal (facial expressions and body language). So, how effectively are you really communicating when you rely on emails, texts, and chats?
Similarly, our hand-held smartphones and mobile devices offer a way to keep busy by reading, watching movies, or playing games. We enjoy this instant access to all forms of entertainment, but what does it cost us in human interaction? How often have you gone out to dinner with your family, only to have everyone sit quietly around the table, playing with their phones instead of having a conversation? How many opportunities to meet someone in real life are wasted because you are focused on an online interaction?
Anti-social behavior
The instant communications available online have been a huge advantage for many special interest groups. If you belong to an ethnic, social, economic, or cultural group, then you can likely find and communicate with others that share your interests and backgrounds. The free exchange of ideas, supported by our computing technology, should make it difficult to censor any group based on their identity.
Responsible Development
Naturally, it's impossible to predict how large numbers of users might use (or abuse) a new computer technology or service. What can you do as a software developer to help avoid unexpected, harmful effects from a product that you create? Consider the following strategies:
Test your product with unexpected input. Users may accidentally (or on purpose) enter all kinds of invalid or unusual data that could break your system or produce harmful effects.
Test your product with a high volume of users. Ensure your system has a plan for handling many more users than you initially expect.
Try to visualize how someone might take advantage of the product to harm others, then add limitations or security features to help avoid those effects.
Try to visualize how someone might apply the product features to make unexpected improvements in other areas. Do the advantages of these new benefits outweigh any possible harm?
Software developers should ideally be very familiar with their market, the purpose of the product, and the technology involved. These knowledgeable developers are able to produce computing systems that maximize beneficial effects while minimizing the possibility of harm.
Promoting responsible and ethical use of computing technology within your development team and within the larger tech community is also essential. Encouraging open discussions about the potential impacts of new technologies and fostering a culture of accountability can help ensure that new innovations are used in ways that benefit society as a whole.
In conclusion, computing technology has transformed many aspects of our lives, bringing both positive and negative impacts. As developers and users of technology, it is important to consider the broader implications of new innovations and work towards creating a future where technology serves to improve our lives while respecting our privacy and values.
2. Do innovations always have the predicted results?
3. What are some examples of technological innovations that may have long-term impacts? Are these impacts helpful or harmful?
4. How can innovations in one field be applied to other fields in unexpected ways?
5. How can new technologies impact careers? What kinds of jobs might tend to be replaced and what other kinds of jobs are created?
6. What impact do computing innovations have on our ability to communicate as humans?
7. What things can software developers do to help avoid unexpected, harmful impacts from new products or services?
2. Innovations do not always have the predicted results. While many innovations are developed with specific goals in mind, the real-world application of these technologies can lead to unexpected outcomes. These outcomes can be both positive and negative, and it is important to consider the broader impact of innovations beyond their initial intentions.
3. Examples of technological innovations that may have long-term impacts include artificial intelligence, automation, virtual reality, and biotechnology. These innovations have the potential to revolutionize industries, transform the way we live and work, and impact society as a whole. The impacts of these technologies can be both helpful and harmful, depending on how they are implemented and regulated.
4. Innovations in one field can be applied to other fields in unexpected ways through cross-disciplinary collaboration. For example, advancements in artificial intelligence developed for healthcare applications can be adapted to improve cybersecurity measures. Similarly, developments in renewable energy technologies can be utilized in agriculture to optimize crop production. By sharing knowledge and expertise across different disciplines, innovations can be leveraged to address complex challenges and create new opportunities.
5. New technologies can impact careers by automating routine tasks, streamlining processes, and creating new job opportunities. Jobs that involve repetitive tasks or data processing are more likely to be replaced by automation or artificial intelligence. On the other hand, new technologies can create demand for roles that require advanced technical skills, creativity, problem-solving, and emotional intelligence. It is important for individuals to adapt to changing technological landscapes and acquire skills that are in demand in the evolving job market.
6. Computing innovations impact our ability to communicate as humans by offering new channels for interaction and information sharing. While technology enables us to connect with others more easily and access a wealth of information, it can also lead to challenges in interpersonal communication. Digital communication methods such as texting, emailing, and social media can sometimes reduce the depth and quality of human interactions by lacking non-verbal cues and emotional context. It is important to balance digital communication with face-to-face interactions to maintain strong human connections.
7. Software developers can help avoid unexpected, harmful impacts from new products or services by conducting thorough testing, anticipating potential misuses, prioritizing user privacy and data security, and promoting ethical design practices. By considering the broader societal implications of their work, developers can minimize risks and ensure that their innovations have a positive impact on users and communities. Collaboration with experts from diverse fields and engaging in ongoing dialogue about the ethical implications of technology can also help developers navigate complex ethical challenges and make responsible decisions.
2. Innovations do not always have the predicted results, leading to unexpected outcomes with both positive and negative impacts.
3. Examples of technological innovations with long-term impacts include artificial intelligence, automation, virtual reality, and biotechnology, which can bring both helpful and harmful changes to society.
4. Innovations in one field can be applied to other fields in unexpected ways through cross-disciplinary collaboration, opening up new opportunities and solutions.
5. New technologies can impact careers by automating routine tasks and creating new job opportunities that require advanced technical skills and creativity.
6. Computing innovations impact human communication by providing new channels for interaction but also presenting challenges in interpersonal communication due to the lack of non-verbal cues in digital interactions.
7. To avoid unexpected, harmful impacts, software developers should conduct thorough testing, anticipate potential misuses, prioritize user privacy and data security, and promote ethical design practices. Collaborating with experts from diverse fields and engaging in ongoing dialogue about the ethical implications of technology can help developers make responsible decisions.