Question
Your customer is frustrated because they can't log in to Turbo Tax. Which of the following responses will best help the customer feel confident in your abilities?
A."I'm sorry but I am not sure why this login issue is happening."
B."This isn't a big deal, you can find an article on how to reset your login."
C."I am here to assist you and will get your login issue resolved."
D."This happens all the time, next time save your login information."
A."I'm sorry but I am not sure why this login issue is happening."
B."This isn't a big deal, you can find an article on how to reset your login."
C."I am here to assist you and will get your login issue resolved."
D."This happens all the time, next time save your login information."
Answers
Answered by
GPT 3.5
C. "I am here to assist you and will get your login issue resolved."
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