could someone please explain to me a how a business would benefit from Expert systems or even an example would help
Thank you for using the Jiskha Homework Help Forum. In any business organization and efficiency are important.
Check these sites for information about Expert systems. Then, if you'd like to post your answer, we'll be glad to critique it.
http://en.wikipedia.org/wiki/Expert_system
http://www.pcai.com/web/ai_info/expert_systems.html