Question

What are emotional response levels or ERLs?
A- a simple way to react quickly to crisis situations and or behavior, making sure to be aware of numerous emotions that may be exhibited by persons in crisis
B-a model meant to demonstrate the patterns of escalation that most individuals go through during a crisis event. Each level has unique characteristics and suggested responses that should be attempted by persons attempting to provide intervention and de-escalation
C- levels of escape that a person goes through during crisis, which can be both encouraged or discouraged by responder behavior

Answer 1

B- a model meant to demonstrate the patterns of escalation that most individuals go through during a crisis event. Each level has unique characteristics and suggested responses that should be attempted by persons attempting to provide intervention and de-escalation.