Asked by R

why is promoting excellence important?
Answered by Ms. Sue
If a company doesn't strive for excellence, it makes mistakes and loses business.

I'm switching insurance companies because my previous one screwed up my change of policies.
Answered by Reed
Let's use another example. If a company puts out a crappy video game, who would buy it?
Answered by R
no one
Answered by Reed
So, excellence in customer service, product quality, etc., might be something to strive for?
Answered by R
yes
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