why is promoting excellence important?

Answer 1

If a company doesn't strive for excellence, it makes mistakes and loses business.

I'm switching insurance companies because my previous one screwed up my change of policies.

Answer 2

Let's use another example. If a company puts out a crappy video game, who would buy it?

Answer 3

no one

Answer 4

So, excellence in customer service, product quality, etc., might be something to strive for?

Answer 5

yes