Asked by susue

mr.shawn is a pharmacy assistant .he is serving a customer,and assumed that he knew what the cutomer wanted.he lost the sale.this case illustrates that mr.shawn
a.lost interest in the sale
b.failed to determine his customers needs.
c.did not hve adequate product knowledge
d.used the wrong technique in trying to close the sale
my answer is b
Answered by Ms. Sue
Right.
There are no AI answers yet. The ability to request AI answers is coming soon!