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Question

Question
Katia is a manager at a banking call center. Since employees have access to confidential customer information, including their bank accounts, Katia’s company uses additional screening measures during the hiring process. What measure might Katia use to determine a potential employee’s trustworthiness regarding access to sensitive information?

(1 point)
Responses

Proof of citizenship

Proof of citizenship

Status of sponsorship

Status of sponsorship

Criminal background check

Criminal background check

Documentation proving identity

Documentation proving identity

Answer 1

The most appropriate measure Katia might use to determine a potential employee’s trustworthiness regarding access to sensitive information is a criminal background check. This helps assess whether the individual has any past offenses that may pose a risk in handling confidential customer information.