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What term refers to a limitation or impairment on one’s cognitive, developmental, intellectual, mental, physical, sensory
1. 3 answers
2. 92 views
Once an idea is formed, the next phase is to create the most basic form of the intended product or service referred to as _____.
1. 3 answers
2. 142 views
What term refers to the web address that allows you to identify a file on a computer network, such as a website?A. WWWs B. IPs
1. 3 answers
2. 82 views
What do modern businesses rely on to improve efficiency and help with everything from managing customer information and
1. 3 answers
2. 145 views
Once you have an account and a modem with a unique identifier known as an IP address, who or what is in charge of providing the
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2. 105 views
Every website on the internet is created using what kind of languages?\A. hypertext B. diabolical C. intrinsic D. programming
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2. 101 views
_____ may sometimes be necessary to connect multiple devices to the same modem, but all devices will have the same IP address
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2. 163 views
Before the time of social media and back when dial-up connections were commonplace, what term was used to refer to a computer or
1. 3 answers
2. 114 views
You just found out that you are in charge of a new marketing campaign at your company. This year, your main goal is to improve
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2. 130 views
What helps companies to communicate their ideas to customers?A. meetings B. bulletins C. finance D. marketing
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2. 120 views
What are two of the most important functions in business?A. e-commerce and newsgroups B. marketing and finance C. URLs and ISPs
1. 3 answers
2. 129 views
Companies that skip new-hire training are bound to encounter what?A. growth B. cooperation C. major profits D. problems
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2. 131 views
_____ ensures that a business has enough money to run its day-to-day operations.A. Advertising B. Finance C. Marketing D.
1. 3 answers
2. 156 views
What is an influencer?A. a person with a large following who promotes a product or service on the company’s behalf B. a person
1. 3 answers
2. 66 views
Website owners can link to content (such as videos, images, and sounds) on other websites using links known as:A. hypertext B.
1. 3 answers
2. 127 views
What technical term can be used to describe storage locations on a computer?A. files B. pockets C. categories D. repositories
1. 3 answers
2. 81 views
BBS were so rudimentary that many of them used only text before there were any what available?A. IP addresses B. internet
1. 5 answers
2. 121 views
What is terrace farming?A. placing a line of boulders for farming on the slopes of hills or mountains B. building a system of
1. 3 answers
2. 69 views
The male shoe sizes within a community are normally distributed with a mean of μ=10 and a standard deviation of σ=1.5 . Apply
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2. 108 views
A normal distribution has a mean of 645.33 and a standard deviation of 12.78. Approximately 68 percent of the data will lie
1. 3 answers
2. 268 views
In a certain neighborhood, the average number of candies received while trick-or-treating is 50, with a standard deviation of
1. 3 answers
2. 202 views
IQ scores are normally distributed with a mean of 100 and a standard deviation of 15. Using the empirical rule, what percentage
1. 1 answer
2. 66 views
Typically, a _____ sales turnover means implies that the company has weak sales or excess inventory, while a _____ stock
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2. 130 views
Sometimes items sold individually lead to a loss, but when packaged with similar goods, it can actually help increase sales.
1. 3 answers
2. 115 views
What helps marketers understand how much customers are willing to pay for a product or service, and it can also be used to
1. 3 answers
2. 188 views
What variable that affects a product’s perceived value has to do with how the functions of a product or service are
1. 3 answers
2. 157 views
LaToya’s company has been engaging in something that could potentially land her in hot water. She has been offering lower
1. 3 answers
2. 143 views
Tom owns a small hardware shop and is using a pricing strategy to lure customers away from competitors, sometimes even at the
1. 3 answers
2. 111 views
The following is the equation that is used to figure out what? percentage change in quantity demanded ÷ percentage change in
1. 3 answers
2. 97 views
Popular with wholesalers and mass market retailers, what kind of pricing happens when products are priced for frugal consumers
1. 3 answers
2. 96 views
In some cases, companies may band together to artificially set a price, using a practice known as what?A. price discrimination
1. 3 answers
2. 116 views
What term refers to the different ways in which companies use pricing to achieve their business objectives such as increasing
1. 3 answers
2. 114 views
The customer’s perceived _____ of a product or service plays a big role in its price.A. popularity B. belief C. value D.
1. 3 answers
2. 96 views
What term refers to the methods a company uses to set its prices based on factors such as demand, competition, and costs?A.
1. 3 answers
2. 116 views
In a weak economy, an unemployed workforce may lead companies to do what to their prices?A. vary them daily B. maintain them C.
1. 3 answers
2. 103 views
A strategy that is most effective for unique goods or when a brand is positioned for delivering high quality, luxury products
1. 3 answers
2. 83 views
When a product or service is price what, its demand will increase if it goes on sale and decrease when the price rises?A.
1. 3 answers
2. 138 views
Marcus is examining a histogram based on a dataset. He notices that the data is roughly symmetrical around a single peak at 50.
1. 6 answers
2. 384 views
Given μ=5 and σ=0.5, find the probability that a random variable, x, is between 3.6 and 6.1.A. -98.4% B. 98.6% C. 98.4 D. 1.4%
1. 5 answers
2. 133 views
LeBron’s average bowling score for the season is 180 with a standard deviation of 28. Use technology to determine which of the
1. 3 answers
2. 185 views
The mean temperature during the summer in a certain city is 80 degrees Fahrenheit, with a standard deviation of 5 degrees
1. 3 answers
2. 213 views
Which of the following percentages accurately estimates the area under a normal curve between a z-score of −0.11 and 2.43?A.
1. 6 answers
2. 70 views
Which of the following percentages accurately estimates the area under a normal curve to the left of a z-score of 1.23?A. 0.1093
1. 5 answers
2. 104 views
Given the mean of a data set is 254 and has a standard deviation of 12, which of the following data points would result in a
1. 3 answers
2. 138 views
The average number of red blood cells in an adult male is 6.2 million cells per microliter, with a standard deviation of 0.6
1. 5 answers
2. 134 views
Once a business has a clear idea of the benefits of their products or services, they can move on to next step of the selling
1. 3 answers
2. 118 views
Which sells everything from phone accessories and gifts to jewelry and artwork and are a common sight in malls, airports,
1. 3 answers
2. 78 views
People wanting to maximize enjoyment in all areas of their lives falls into what customer motivation category?A. love and
1. 3 answers
2. 107 views
If your motivation for buying something has to do with wanting to feel socially accepted, maintain a good public image, and earn
1. 3 answers
2. 146 views
What must be created between the product or service and the customer in the second step of any effective sales presentation?A.
1. 3 answers
2. 90 views
A sales presentation should be adapted each time it is done in order to include details that would most likely appeal to:A. the
1. 3 answers
2. 86 views
When it comes to picking a channel to sell her product and connect with customers, Fatima is looking for the least expensive
1. 3 answers
2. 170 views
What kind of merchandising is similar to endcaps as it involves displaying items to customers as they’re making a purchase and
1. 5 answers
2. 153 views
You are shopping for a new t-shirt to wear to your birthday party tonight. When you visit your favorite clothing retailer, where
1. 3 answers
2. 165 views
What kind of sales promotions are promotional activities with the end-consumer in mind and the goal of getting the customer to
1. 3 answers
2. 99 views
A written guarantee issued by a product manufacturer that promises to repair or replace any defective products if requested by
1. 3 answers
2. 97 views
Without selling, a business wouldn’t be a business. What would it be?A. a support group B. an organization C. a charity D. ann
1. 3 answers
2. 99 views
Businesses spend lots of time and effort figuring out the best way to _____ their products in stores because they know how it
1. 3 answers
2. 220 views
Why do stores use window displays, endcaps, kiosks, and point-of-sales with their products?A. to hide the cost B. to auction
1. 3 answers
2. 98 views
Lower prices, better value, and higher quality are all common examples of what reason that causes customers to buy from one
1. 3 answers
2. 136 views
What kind of customer wanders into stores without any real intention or because something caught their eye and, in most cases,
1. 5 answers
2. 68 views
What kind of customer wanders into stores without any real intention or because something caught their eye and, in most cases,
1. 3 answers
2. 146 views
The process of arranging items in a store is one aspect of something known as __________?A. influencing B. merchandising C.
1. 3 answers
2. 99 views
Every successful sales associate needs to have good _____ skills so they can provide excellent customer service and keep track
1. 3 answers
2. 85 views
What channel for selling products or services and reaching new clients involves soliciting business from someone you have never
1. 3 answers
2. 153 views
If a company acquires 200 online subscriptions in 3 months and 30 of those customers request a refund, what is the 3-month churn
1. 3 answers
2. 154 views
A customer may find out about a company’s products or services from an ad, a rating website like Yelp, or through the
1. 3 answers
2. 119 views
What kind of sales promotions are similar to consumer sales promotions, except they are targeted toward dealers, distributors,
1. 3 answers
2. 129 views
Convertize, Keatext, and Zoho CRM are three of the best _____tools used by sales teams.A. touchpoint B. AI C. customer service
1. 3 answers
2. 184 views
People don’t buy products or services; they buy the what of that product or service?A. information B. benefits C. intelligence
1. 3 answers
2. 105 views
Rio is shopping for a very specific pair of sneakers today and he enters each store knowing what he wants and quickly leaving if
1. 1 answer
2. 95 views
A common mistake most beginner salespeople make is speaking in a certain kind of voice that makes people lose interest in their
1. 3 answers
2. 208 views
Dean is a salesperson that works hard to build relationships with his customers. One common strategy that he uses is to
1. 3 answers
2. 124 views
What term refers to a sales pitch that tries to persuade customers to buy a product or service?A. email marketing B. cold
1. 3 answers
2. 105 views
Profit or gain, fear of loss, comfort and pleasure, abundance of pain, love and affection, and pride and prestige are the six
1. 3 answers
2. 114 views
What contributes to the first impression that customers get of a physical store?A. window displays B. endcaps C. kiosks D. point
1. 3 answers
2. 91 views
Taylor owns a health food store and maintains a blog that her customers can use to find health tips, information on the products
1. 3 answers
2. 220 views
What term refers to the number of customers that a company loses during a given period?A. customer incentive B. customer freeze
1. 3 answers
2. 137 views
What kind of customer isn’t sure if they want to buy a product perhaps because they don’t have enough information or they
1. 3 answers
2. 175 views
What kind of technology allows salespeople to keep track of customers, prospects, and suppliers so they can sell to more
1. 3 answers
2. 63 views
Heidi works as a salesperson for a small home improvement company. Before beginning her job, she was required to learn how to
1. 3 answers
2. 185 views
What is the first thing that a sales associate needs to think about when creating a sales presentation?A. creating a connection
1. 5 answers
2. 98 views
Offering multiple methods of payments such as credit cards, debit cards, or gift cards will create a more positive buying
1. 3 answers
2. 88 views
What kind of sales technique uses a salesperson to convince customers to buy their products or services?A. proposal system B.
1. 3 answers
2. 147 views
What type of systems make sure that sales opportunities don’t get lost by keeping track of pricing information, as well as
1. 3 answers
2. 93 views
How do you calculate customer churn?A. by dividing the number of customers gained by customers lost B. by multiplying the
1. 3 answers
2. 121 views
A common technique customer service will use when explaining something to customers is known as the ELI5 Technique which is an
1. 1 answer
2. 76 views
A common technique customer service will use when explaining something to customers is known as the ELI5 Technique which is an
1. 1 answer
2. 111 views
Asking the audience a question, drawing pictures, using props, and showcasing demos are all ways that a salesperson can heighten
1. 3 answers
2. 91 views
A city with a population of 1,000,000 is growing at a rate of 15% per decade. The population of the city can be predicted using
1. 4 answers
2. 193 views
Judy sells custom picture frames. The standard frame costs $52.00 with a one-time shipping fee of $24.99. The specialty frame
1. 3 answers
2. 198 views
An accountant is identifying the profits for a company. The company’s revenues are represented by the function R(x)=30x+155
1. 3 answers
2. 227 views
Which statement correctly interprets the solution(s) to the equation x2+5x+6=−3x2−2x ?A. There are no input values that
1. 3 answers
2. 97 views
Which statement correctly interprets the solution(s) to the equation x2+5x+6=−3x2−2x ?
1. 1 answer
2. 133 views
Jada dives off a cliff into the ocean. The vertical path of her dive, in feet, is modeled by the function f(x)=−0.1(x−3)2+10
1. 6 answers
2. 216 views
Kelly and Eddie are each saving money for a motorcycle. The total amount of money, in dollars, that Kelly will save over x weeks
1. 3 answers
2. 227 views
Gilberto plants two trees in his front yard. The apple tree is three feet tall and will grow 20 percent taller each year. The
1. 5 answers
2. 212 views
Omar wants his plant to grow 2 feet over the next year. He reads about two different fertilizers that promote plant growth. Each
1. 5 answers
2. 157 views
Eva is saving money for a vacation. She plans to save a fixed amount of money each month. Her initial deposit into the account
1. 5 answers
2. 153 views
Emily is observing the growth of a bacteria culture in a lab. Initially, there are 100 bacteria in the culture. After 1 hour,
1. 3 answers
2. 129 views

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