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You have a chat customer who wishes to upgrade to
You have a chat customer who wishes to upgrade to Full Service. Before upgrading, what should you do to ensure a smooth
1 answer
91 views
You are providing customer assistance through chat. You encounter a complex issue during a chat session.
What action can you take
1 answer
66 views
The tree diagram below shows the distribution of cars sold and whether each type got upgrades or not.
Sedans 0.7 /upgrade 0.6 /
1 answer
68 views
Your Expert Review customer wants to upgrade to Full Service so you need to make sure they are eligible. What are three reasons
1 answer
53 views
Which of these best meets the "T" for SMART plans? (1 point)
upgrade productivity software for 80 percent of employees Upgrade
1 answer
18 views
When chatting with a customer, what should you do when writing a chat message?
(Select three that apply) Use social media slang
1 answer
57 views
You are in a video call with a customer, how can you confirm that the customer is connected in the videc call?
A The customer
1 answer
62 views
Why
1. Why? Why? Why? Everybody wishes to know. 3. Why give birth to me? A new baby wishes to know 5. Why am i growing? A little
1 answer
asked by
Emmanuel
47 views
Which of the following statements are true about chat customers?
(Select two that apply) You should avoid converting a chat to
1 answer
90 views
You are chatting with a customer and need to use Smart Snippets to assist them. However, you are unable to access Smart Snippets
1 answer
53 views