You have a chat customer

You are providing customer assistance through chat. You encounter a complex issue during a chat session.What action can you take
1. 1 answer
2. 93 views
You have a chat customer who wishes to upgrade to Full Service. Before upgrading, what should you do to ensure a smooth
1. 1 answer
2. 139 views
When chatting with a customer, what should you do when writing a chat message?(Select three that apply) Use social media slang
1. 1 answer
2. 80 views
You are in a video call with a customer, how can you confirm that the customer is connected in the videc call?A The customer
1. 1 answer
2. 85 views
Which of the following statements are true about chat customers?(Select two that apply) You should avoid converting a chat to
1. 1 answer
2. 126 views
You are chatting with a customer and need to use Smart Snippets to assist them. However, you are unable to access Smart Snippets
1. 1 answer
2. 91 views
Let me know where I can chat with others at a chat room. The more, the better. Chat rooms where many people gathers, I need.
1. 3 answers
2. asked by John
3. 913 views
What kind of customer isn't sure if they want to buy a product perhaps because they don't have enough information or they are
1. 1 answer
2. 121 views
What kind of customer isn't sure if they want to buy a product perhaps because they don't have enough information or they are
1. 1 answer
2. 126 views
What kind of customer isn’t sure if they want to buy a product perhaps because they don’t have enough information or they
1. 3 answers
2. asked by m
3. 201 views