You are chatting with a customer and want to quickly

You are chatting with a customer and want to quickly insert a Smart Snippet using your keyboard. What key can be used for a
1. 1 answer
2. 60 views
You are chatting with a customer who is upset and frustrated because his tax refund was delayed. How should you respond to their
1. 1 answer
2. 47 views
When chatting with a customer, what should you do when writing a chat message?(Select three that apply) Use social media slang
1. 1 answer
2. 57 views
Rio is shopping for a very specific pair of sneakers today and he enters each store knowing what he wants and quickly leaving if
1. 1 answer
2. 126 views
What is one way to ensure you are focused on the customer’s needs?Listen without interrupting Talk very
1. 1 answer
2. 14 views
You are chatting with a customer and need to use Smart Snippets to assist them. However, you are unable to access Smart Snippets
1. 1 answer
2. 53 views
You have selected a Smart Snippet to use while chatting with a customer. What should you do to make it more personalized?Remove
1. 1 answer
2. 62 views
Rio is shopping for a very specific pair of sneakers today and he enters each store knowing what he wants and quickly leaving if
1. 1 answer
2. 182 views
Rio is shopping for a very specific pair of sneakers today and he enters each store knowing what he wants and quickly leaving if
1. 1 answer
2. asked by ugotthatright
3. 67 views
When a problem will take time to resolve, it’s best to _____________ .Make up a believable excuse Ditch the
1. 1 answer
2. 13 views