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You should always work to satisfy the customer, even when you think they are wrong.(1 point)

Responses

True
True

False
False
Question 2
Every job is a customer service job(1 point)
Responses

True
True

False
False
Question 3
If you don’t know the answer to what a customer is asking, you should answer with what you think is correct.(1 point)
Responses

True
True

False
False
Question 4
Which is NOT one of the 3 P’s of customer service(1 point)
Responses

Persistent
Persistent

Patient
Patient

Professional
Professional

Polite
Polite
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1 answer

Here are the recommended answers to the questions you've provided:

Question 1: You should always work to satisfy the customer, even when you think they are wrong.

  • Answer: True

Question 2: Every job is a customer service job.

  • Answer: True

Question 3: If you don’t know the answer to what a customer is asking, you should answer with what you think is correct.

  • Answer: False (It's better to admit you don't know and find the correct information.)

Question 4: Which is NOT one of the 3 P’s of customer service?

  • Answer: Persistent (The 3 P's usually refer to Patient, Professional, and Polite.)

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