[Your Name]
[Your Address]
[City, State, Zip Code]
[Email Address]
[Phone Number]
[Date]
[Manager's Name]
[Store Name]
[Store Address]
[City, State, Zip Code]
Dear [Manager's Name],
I am writing to express my disappointment with the recent purchase of an appliance from your store. I bought a [Name of Appliance] from your store on [Date], and unfortunately, upon setting it up at home, I discovered that the appliance is faulty.
The appliance is not functioning properly as it should. [Describe the issue in detail - e.g. it does not turn on, makes strange noises, does not heat up, etc.] This has caused a great deal of inconvenience for me as I was counting on the appliance to work efficiently in my daily routine.
I am extremely dissatisfied with the quality of the appliance I received, as I expected a reliable product from your store. I am kindly requesting that you exchange the faulty appliance for a new one or provide a refund for the purchase.
I have attached a copy of the receipt and any other relevant documentation to support my claim. I would appreciate it if you could address this matter promptly and provide me with a resolution as soon as possible.
Thank you for your attention to this matter. I trust that you will take the necessary steps to rectify the situation and ensure customer satisfaction. I look forward to hearing from you soon.
Sincerely,
[Your Name]
You recently purchased a appliance from a store in another city. Upon reaching home, you discovered that the applicance is faulty. Write a letter of complaint to the manager of the store
1 answer