When ice cream is placed on a metal surface that is at a room temperature of 25 degrees Celsius, the temperature of the metal surface is higher than that of the ice cream. As a result, heat will be transferred from the metal surface to the ice cream. This heat transfer will cause the ice cream to absorb heat, leading to its melting.
Therefore, the correct statement is: Heat is transferred from the metal surface to the ice cream, and the ice cream melts.