You are talking to someone who is responding defensively. What can you do to encourage civil discourse? Choose the two best answers.

Question

Check in by asking them their thoughts.
Check in by asking them their thoughts.

Find a point of agreement between you.
Find a point of agreement between you.

Ask them to let you finish before they speak.
Ask them to let you finish before they speak.

Ask thoughtful questions about their point of view.
Ask thoughtful questions about their point of view.

Invite someone else to speak.

Answer 1

The two best answers to encourage civil discourse when talking to someone who is responding defensively are:

1. Find a point of agreement between you. - Identifying common ground can help to reduce defensiveness and foster a sense of collaboration.

2. Ask thoughtful questions about their point of view. - This demonstrates curiosity and respect for their perspective, which can encourage them to open up and engage in a more constructive dialogue.