Certainly! Here are some questions that can help uncover insights about a company that specializes in document storage and cloud storage, particularly focusing on its shortcomings, business processes, and organizational structure.
Questions about the Company and Its Offerings
- What services does your company provide in terms of physical document storage and cloud storage solutions?
- How do you differentiate your storage solutions from those of your competitors?
- What was the primary motivation for starting this business, and what goals do you aim to achieve in the long term?
Questions about Shortcomings and Challenges
- What challenges have you faced due to being short-staffed? How has this impacted your operations?
- In terms of physical space, what specific limitations are you encountering in storing documentation?
- How does the lack of sufficient cloud storage impact your customer service and operational efficiency?
- What are the most pressing issues your team faces because of understaffing?
- Are there any particular customer feedback or complaints related to your storage solutions that you feel highlight these shortcomings?
Questions about Business Processes
- Can you outline the typical workflow for handling incoming documents for storage?
- What measures do you have in place to ensure the security and confidentiality of stored documents?
- How do you manage and track the inventory of documents stored physically and on the cloud?
- What are the procedures for accessing and retrieving stored documentation for your customers?
- Do you have any automated systems in place for managing cloud storage allocation, or are all processes managed manually?
Questions about Organizational Structure
- Could you describe your organizational structure and how it impacts your operations?
- What roles are currently critical to the functioning of your business, and how do you plan to address staffing gaps?
- How is decision-making handled within your organization, especially in times of staffing shortages?
- What training and development opportunities do you provide for your employees to improve efficiency and productivity?
Questions about Future Considerations
- What plans do you have to expand or improve your physical and cloud storage capabilities in the future?
- Are you considering any technology investments to alleviate the difficulties posed by limited space or staffing?
- How do you envision the future of your business in terms of scalability, especially considering your current resource limitations?
These questions should provide a comprehensive understanding of the company's current state, challenges, and future prospects.