(a) One formal organization that I can assess is a law firm. Internally, the law firm uses technology such as email, instant messaging, and video conferencing to communicate with employees. This allows for quick and efficient communication within the firm, especially when employees may not be in the same physical location. They also use cloud storage services to share and access documents and files easily.
Externally, the law firm uses technology such as email, phone, and encrypted messaging platforms to communicate with clients. They also have a client portal on their website where clients can access important documents and updates on their case. This helps to streamline communication and provide a more convenient experience for clients.
(b) The technological tools that are being used by the law firm include email, instant messaging, video conferencing, cloud storage services, phone, and client portal on their website. However, there are some technological tools that are not being used, such as project management software for tracking the progress of cases, automation tools for repetitive tasks, and advanced data analytics tools for tracking client trends and preferences. Implementing these tools could potentially further enhance internal and external communication within the organization.
With good clear examples answer the question
1(a) Visit any formal organization of your choice and assess how they use technology to communicate internally as well as with their external clients.
(b) Indicate which technological tools are being used and which technological tools are not being used?
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