Why would you send a courtesy copy of an email?

(1 point)
Responses

to make sure that the proper recipient receives the message
to make sure that the proper recipient receives the message

to keep a third party up-to-date with the subject of the message
to keep a third party up-to-date with the subject of the message

to allow the recipient to easily reply to your message
to allow the recipient to easily reply to your message

to help the recipient keep track of the email for future reference.

11 answers

The primary reason to send a courtesy copy (CC) of an email is to keep a third party up-to-date with the subject of the message. This allows others who are not the main recipient to be informed about the communication without needing to be directly involved in the conversation.

Where does the email address of the recipient go?
(1 point)
Responses

in the “to” field
in the “to” field

in the “recipient” field
in the “recipient” field

in the “subject line” field
in the “subject line” field

in the “CC” field

The email address of the recipient goes in the “to” field.

Which of the following should be avoided when trying to solve a problem? (1 point) Responses assessing assessing compromising compromising procrastinating procrastinating projecting

When trying to solve a problem, procrastinating should be avoided. Procrastination can delay resolution and exacerbate the issue.

What is the goal of problem solving?
(1 point)
Responses

to arrive at a resolution
to arrive at a resolution

to settle on a compromise
to settle on a compromise

to force a confrontation
to force a confrontation

to make everyone happy

The goal of problem solving is to arrive at a resolution.

Which of the following is an ineffective way of handling a problem?
(1 point)
Responses

clearly defining the problem
clearly defining the problem

prioritizing steps to solve the problem
prioritizing steps to solve the problem

seeing the problem from the perspectives of all involved
seeing the problem from the perspectives of all involved

focusing on only one side of the problem

An ineffective way of handling a problem is focusing on only one side of the problem. This approach can lead to a narrow understanding and may not address the complexities of the issue at hand.

What is an important step when solving a problem? (1 point) Responses deciding on a solution by yourself deciding on a solution by yourself finding out who caused the problem finding out who caused the problem finding a solution as quickly as possible finding a solution as quickly as possible addressing the cause of the problem

An important step when solving a problem is addressing the cause of the problem. This helps ensure that the solution is effective and prevents the issue from recurring.

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