why does my pc have wifi issues? (games crashing and wifi cutting out completely to the point where i have to power off the computer and power it back on) i have a amd ryzen 7 5700 g with radeon graphics 16g ram

Answer 1

Experiencing Wi-Fi issues and game crashes on your PC can be frustrating. Here are some potential causes and solutions to help you troubleshoot the problem:

Possible Causes:

1. Driver Issues:

   • Outdated or corrupt Wi-Fi drivers can lead to connectivity problems. Ensure that your network adapter drivers are up to date.
   • Since you're using an AMD processor, ensure that your chipset drivers are also up to date.

2. Overheating:

   • If your components (especially GPU and CPU) are overheating, they might cause crashes or disconnects. Check temperatures using monitoring software.

3. Power Supply Problems:

   • An insufficient or failing power supply can lead to system instability, causing random crashes and Wi-Fi issues.

4. Windows Settings:

   • Power management settings can sometimes cause the Wi-Fi adapter to turn off to save energy. Make sure your network adapter is set to "Maximum Performance" in the power settings.

5. Background Applications:

   • Other applications consuming bandwidth or processing power can affect your gaming performance and Wi-Fi stability. Check Task Manager for any unnecessary applications running in the background.

6. Interference:

   • Wi-Fi interference from other devices (like microwaves, cordless phones, etc.) or overlapping channels can disrupt your connection. Try changing the Wi-Fi channel in your router settings.

7. Router Issues:

   • Sometimes, the issue is with the router itself. Restart it or check if firmware updates are available.

8. Malware or Viruses:

   • Malware can sometimes cause performance issues. Run a full system scan using reliable antivirus software.

9. Corrupted Game Files:

   • If games are crashing, there may be corrupt game files. Consider verifying the integrity of game files through the game client (e.g. Steam, Epic Games).

Troubleshooting Steps:

1. Update Drivers:

   • Go to the manufacturer's website or use Windows Device Manager to update your network adapter and chipset drivers.

2. Check for Overheating:

   • Clean dust out of your PC, check fan functionality, and ensure proper airflow. Use software to monitor temperatures.

3. Adjust Power Settings:

   • Go to Control Panel > Power Options > Change plan settings > Change advanced power settings. In the "Wireless Adapter Settings," set it to Maximum Performance.

4. Run Windows Update:

   • Make sure your Windows installation is fully updated.

5. Disable Background Apps:

   • Use Task Manager to close unnecessary applications before starting games.

6. Check Router Settings:

   • Power cycle your router and check for firmware updates. Change the Wi-Fi channel if necessary.

7. Scan for Malware:

   • Use a reliable antivirus program to check for malware infections.

8. Verify Game Files:

   • Use the game client (like Steam) to verify the integrity of game files.

9. Consider a Wired Connection:

   • If problems persist, try using an Ethernet cable to see if that resolves the issue. It can help isolate whether the problem is with Wi-Fi specifically.

10. Event Viewer:

    • Use Windows Event Viewer to check for any critical errors or warnings that may provide insights into what's causing crashes.

If the issues persist after trying these solutions, it may be helpful to consult with a professional technician for a more in-depth analysis.