To effectively communicate with your supervisor, June, you might say:
Subject: Request for Patient Information for Billing
Hi June,
I hope you’re doing well! I’m in the process of preparing the medical bill for the patient who recently visited the office, but I noticed I don’t have the necessary paperwork with their details. Could you please provide me with the following information?
- Patient Name and Date of Birth: To ensure accurate billing and identification.
- Date of Service: The specific date when the patient was seen in the office.
- Procedure and Diagnosis Codes: The specific services rendered and any relevant diagnosis codes for billing purposes.
- Insurance Information: Details of the patient's insurance provider and policy number, if applicable.
- Balance Due: Any previous balance or co-payments that need to be included.
Once I have this information, I can create and submit the medical bill promptly. Thank you for your help!
Best,
[Your Name]
Medical Office Assistant
Specifically Required Information to Create and Submit a Medical Bill:
- Patient Information: Full name, date of birth, and contact details.
- Date of Service: When the patient was treated.
- Service/Procedure Details: Codes for the specific procedures performed (CPT codes) and the corresponding diagnosis codes (ICD-10 codes).
- Insurance Information: Name of the insurance company, policy number, and group number if applicable.
- Billing Amount: Itemized charges for services rendered, including any previous balances or co-payments if relevant.
- Provider Information: Details about the healthcare provider, including their National Provider Identifier (NPI) number.
- Billing Contacts: Information on whom to reach out to in case of queries regarding the bill.
Having all this information ensures accurate billing and faster processing with insurance companies.