A good starting point for troubleshooting if your router is not translating would be to check your interfaces for the correct directional configuration.
This step helps ensure that the interfaces are set up correctly and that traffic is flowing as expected. While other options can also be part of the troubleshooting process, starting with interface configuration is typically the most logical first step.
Rebooting may resolve some issues but is often a last resort after basics have been checked. Running "debug all" can flood the console with too much information and might not provide helpful insights immediately. Calling Cisco could be a valid option after you've assessed the problem and if you are unable to resolve it yourself.